Last updated: 29th January 2026

These Terms and Conditions (“Terms”) govern your use of the Loco Balls website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Loco Balls (“we”, “us”, “our”) is an Australian business selling dry protein ball mixes for home preparation.

• All products sold are dry protein ball mixes, not ready-made or pre-rolled balls.
   
• Products are supplied in sealed packaging and require preparation at home.
   
• Product images are for illustrative purposes only. Slight variations in colour or appearance may occur.
   

• All orders placed through our website are subject to acceptance and availability.
   
• We reserve the right to refuse or cancel an order at any time for reasons including product availability, pricing errors or suspected misuse.
   
• Once an order has been placed and confirmed, it cannot be cancelled or changed.
   

• All prices are listed in Australian Dollars (AUD).
   
• Prices are subject to change without notice.
   
• Any applicable taxes will be included where required by law.
   

• Payment must be made in full at the time of purchase.
   
• Payments are processed securely through third-party payment providers.
   
• We do not store or have access to your full payment details.
   

• Shipping timeframes are estimates only and may vary due to external factors.
   
• We are not responsible for delays caused by postal services, couriers, or circumstances outside our control.
   
• Risk of loss or damage passes to you once the order has been dispatched.
   

• Our products may contain or come into contact with allergens including nuts, peanuts and other ingredients.
   
• While we aim to provide accurate ingredient information, customers with allergies should review packaging carefully and consume at their own discretion.
   
• Dietary labels (such as GF, DF, VE) are provided as guidance only.
   

All content on this website, including text, images, logos and branding, is the property of Loco Balls and may not be copied, reproduced or used without written permission.

To the extent permitted by law, Loco Balls is not liable for any loss, damage or injury arising from the use or misuse of our products or website.

Your use of this website is also governed by our Privacy Policy.

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

If you have any questions about these Terms and Conditions, please contact us at:

Loco Balls
Email: sales@locoballs.com
Website: https://locoballs.com