Last updated: 29th January 2026

Loco Balls (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or make a purchase from our website.

When you visit our website or place an order, we may collect the following information:

• Personal details such as your name, email address, phone number and delivery address
   
• Payment information (processed securely through third-party payment providers – we do not store credit card details)
   
• Order details and purchase history
   
• Information you provide when contacting us (via forms, email or messages)
   
• Technical information such as IP address, browser type and device information (via cookies or analytics tools)
   

We use your information to:

• Process and fulfil orders
   
• Communicate with you about your orders, enquiries or customer service requests
   
• Send order confirmations, updates or important service messages
   
• Improve our website, products and customer experience
   
• Comply with legal or regulatory requirements
   
• Send marketing emails (only if you have opted in – you can unsubscribe at any time)
   

All payments made on our website are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details.

We only share your personal information when necessary, including with:

• Payment processors
   
• Shipping and delivery providers
   
• Website hosting and service providers
   
• Legal or regulatory authorities where required by law
   

We do not sell, rent or trade your personal information to third parties.

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. While no online system is completely secure, we use appropriate safeguards to protect your data.

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Loco Balls
Email: sales@locoballs.com
Website: https://locoballs.com